Bola King is fully committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. This document clearly explains how we collect, use, store, and safeguard your information.
Important Note: This Privacy Policy applies to all users of the bola king platform in bolaking.click. By registering for or using our services, you consent to the collection and use of your data as described in this document.
Bola King (referred to as "we", "platform" or "Bola King") is an online entertainment platform operator providing live casino, Sports Betting, slots and progressive jackpot services to users in Malaysia. We take your privacy and personal data protection very seriously.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, which governs how companies collect, process, store, and disclose individuals' personal data. We are committed to complying with all principles enshrined in the Act — including the General Principle, the Notice and Choice Principle, the Disclosure Principle, the Security Principle, the Data Integrity Principle, the Access Principle, and the Retention Principle.
We understand that players' trust in bola king depends greatly on how we handle their data. The information you provide when registering, making deposits via Touch 'n Go or GrabPay, playing slots, betting on Malaysia Super League football, or interacting with customer support — all of it is a responsibility we take seriously.
If you have any questions about how Bola King handles your personal data, please contact our Data Protection Officer at privacy@bolaking.click.
Bola king only collects personal data that is strictly necessary for legitimate purposes. The following are the categories of data we collect from you:
| Data Category | Examples of Information | Requirement |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Mandatory (KYC) |
| Contact | Phone number, email address, residential address | Mandatory |
| Financial | Deposit/withdrawal records, payment methods (e-wallet, FPX) | Mandatory |
| Platform Usage | Betting history, games played, session duration | Automatic |
| Technical | IP address, browser type, operating system, device | Automatic |
| Communications | Live chat transcripts, support emails, feedback | Relevant only |
We no collect sensitive data such as medical information, political affiliation, religious beliefs, biometric data, or genetic data unless specifically required by law.
Bola King collects your personal data through various channels depending on how you interact with our platform:
Bola King uses your personal data solely for legitimate, stated purposes as outlined below. We will not process your data for any other purpose without first obtaining your consent:
You may withdraw your consent to receive marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Bola king does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, in certain circumstances, we may need to share your data with the following parties:
All third parties who receive your data are bound by strict confidentiality and security obligations. We ensure they process your data solely according to our instructions and do not use it for any other purpose.
We invest heavily in technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Security Reminder: Bola King will never ask for your account password via email, phone, or Live Chat. If you receive any such communication, please report it to us immediately.
While we take all reasonable precautions, no security system is entirely foolproof. You also play an important role in keeping your account secure — ensure your password is strong, unique, and never shared with anyone.
Bola King retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active Account Information | For the duration of the active account | Service operations |
| Financial Transaction Records | 7 years after transaction | Legal requirement (AMLA) |
| KYC Documents | 5 years after account closure | PDPA & AMLA Compliance |
| Support Communication Logs | 3 years | Dispute resolution |
| Technical Data & Logs | 12 months | Security & audit |
| Marketing Data (with consent) | Until consent is withdrawn | Marketing consent |
Once the retention period has elapsed, your personal data will be securely deleted or anonymised if it is still needed for aggregate statistical or analytical purposes.
Under Malaysia's PDPA 2010, you, as the data subject, have certain rights regarding the personal data held by Bola King. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you.
You have the right to request correction of any inaccurate or incomplete data we hold about you.
You may object to the processing of your data for direct marketing purposes.
You may request that we restrict the processing of your data under certain circumstances.
You may withdraw your consent at any time without affecting prior activities.
You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the rights above, please submit a written request to our Data Protection Officer at privacy@bolaking.click. We will process your request within 30 days from the date of receipt.
In some cases, we may not be able to fully fulfil your request due to legal obligations (for example, the 7-year financial record retention requirement under AMLA). We will inform you of the reason for any refusal.
Bola King uses cookies and similar tracking technologies to enhance the user experience and gather analytics data. The following are the types of cookies we use:
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of the Bola King platform.
Bola King Platform is not intended for individuals under the age of 21. We do not knowingly collect personal data from any individual below that age.
If you become aware that someone under the age of 21 has registered or is using our platform, please contact us immediately at privacy@bolaking.click. We will take immediate action to close the account in question and delete all associated data.
Warning: Bola King employs an age verification system at registration. Any attempt to circumvent this system constitutes a serious breach of our Terms & Conditions and may result in legal action.
Bola king reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business operations, new legal requirements, or user feedback.
When material changes occur, we will:
Your continued use of the bola king platform after an amendment notice is considered your acceptance of the revised Privacy Policy. It is your responsibility to review this page periodically.
For any questions, concerns, or requests relating to your privacy and personal data protection at bola king, please reach us through the following channels:
Related links: Terms & Conditions · Responsible Gaming · FAQ
Bola King treats the protection of your personal data as our foremost responsibility. We are committed to being fully transparent about how we handle your information and to complying with all applicable data protection laws in Malaysia. This policy was last updated on 1 January 2026.
Our six concrete commitments to protecting every player's personal data.
All our data management practices are fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010 — not merely as a promise, but embedded into every step of our operations.
Every bit of data transmitted between your device and Bola King's servers is protected with bank-grade encryption. Your financial and personal information is fully secure.
Bola King has never sold, rented, or traded your personal data to any third party for their own commercial purposes, and we never will.
You have the full right to access, correct, object to, and request the deletion of your data. Requests are processed within 30 business days.
When your data is no longer needed, it is securely deleted using methods that ensure it cannot be recovered by any party.
In the event of a data breach that affects you, bola king is committed to notifying you within the timeframe required by law — without delay.
We take your privacy seriously. Register with confidence and enjoy Malaysia's best entertainment experience.
For users aged 21 and above. Play responsibly.